insights

what property managers need to know

Real guidance for real problems in commercial property management and restoration.

Same contractor for mitigation and rebuild: PM reviews a rebuild estimate in a gutted, drying multifamily corridor
Water Damage, Insurance Restoration, Environmental Services
8 min read

Why You Should Use the Same Contractor for Mitigation and Rebuild

Wondering if you should use the same contractor for mitigation and rebuild? See what a vendor handoff really costs in delays, claims, and downtime.
Same contractor for mitigation and rebuild: PM reviews a rebuild estimate in a gutted, drying multifamily corridor
Water Damage, Insurance Restoration, Environmental Services
8 min read

Why You Should Use the Same Contractor for Mitigation and Rebuild

Wondering if you should use the same contractor for mitigation and rebuild? See what a vendor handoff really costs in delays, claims, and downtime.
Restoration pro logging moisture in a wet commercial corridor to document a commercial water damage insurance payout
Water Damage
4 min read

How Insurance Decides What to Pay for Commercial Water Damage

Your commercial water damage payout came in under the repair estimate? Here is how insurers calculate it, and how to manage a claim toward a better number.
Two inspectors investigating the extent of smoke contamination in a burned unit.
Insurance Restoration, Fire Restoration
5 min read

Smoke Damage Restoration Process

Assessing the damage caused by a fire is straightforward. Figuring out the extent of smoke contamination requires some extra work.
A picture of exposed walls with black substance growing on the backside.
Water Damage, Environmental Services
5 min read

How Long Does Mold Remediation Take?

The mold remediation timeline you were quoted is already wrong. Here is how to get it right.
Water Damage, Insurance Restoration, Environmental Services
5 min read

The extraction crew left. How will I know if my Commercial Property has a mold problem?

A single affected unit that gets closed out too early doesn’t stay a single-unit problem.
Crew on an occupied multifamily roof with a partly replaced section, showing capital improvement vs repair work.
Capital Improvements
4 min read

How to Classify a Capital Improvement vs Repair Expense on Commercial Property

A repair keeps a building system working in its current condition. A capital improvement makes a system better or adapts it to a new use.